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Genie of Clearwater Garage Doors * Frequently Asked Questions
Q. Does Genie of Clearwater follow COVID-19 protocol?
A. Yes. Our servicemen & installers all have masks. We are wiping down all remotes, wall consoles & keyless entries before we leave your house. However, we need you to do your part too. Please follow social distancing guidelines when in the garage with our employees. If you prefer, you can stay inside & have no contact with our employee. You can pay by phone & we will email a copy of the ticket along with your receipt.
Q. Does Genie of Clearwater also install garage doors?
A. Yes we do. In fact we install the best quality Raynor garage doors made by Raynor garage doors. You cannot buy them at any retail stores, only through a Raynor dealership. We have been installing this brand of garage door for over 40 years (since 1977).
Q. Are garage doors you sell built to withstand a hurricane?
A. Yes, they are. In fact, we offer both hurricane ready and impact-rated garage doors. Hurricane ready doors meet or exceed the current Florida Building Code for Pinellas and Pasco counties. Should a hurricane approach, all you need to do is close your garage door, engage the slide lock and your door is secure for the coming storm. Impact doors will withstand even stronger winds. Some larger impact doors require the installation of a post behind the center of the door when a storm is coming. If you are replacing your door for insurance purposes, then you will need an impact door.
Q. What brands do you service?
A. All of them. We can work on Raynor, Amarr, Banko, C.H.I., Clopay, Crawford, GADCO, Overhead, Taylor, Windsor, Wayne Dalton and more garage doors. We also work on Genie, Raynor, Chamberlain, Craftsman, LiftMaster, Linear, Sears, Omega, Overhead, Moore-O-Matic, Lift-A-Door and other garage door openers. Some parts however may be obsolete.
Q. Will my door and /or opener be repaired today?
A. In most cases, yes. Our trucks are well stocked with the most common replacement parts for several brands of both garage doors and openers. This provides the highest probability of same day repair for your convenience.
Q. Do I have to wait at home all day for service?
A. Absolutely not. We will call you in the morning and give you a time frame. We will also call when our man is on his way. If the time frame is not convenient for you, you may have the option of leaving a side door open or leaving the garage door in manual and we will lock up when we are done.
Q. What type of payments do you accept?
A. Our customers have a large selection of payment choices including MasterCard, Visa, Discover, Check, money order and cash. We do not accept American Express.
Q. Areas of garage door services?
A. Genie of Clearwater, Inc. is located in Clearwater, FL & services customers throughout the Tampa Bay area, all of Pinellas and Western Pasco Counties, including the cities of Bayonet Point, Belleair, Belleair Beach, Belleair Bluffs, Belleair Shores, Clearwater, Clearwater Beach, Crystal Beach, Dunedin, East Lake, Elfers, Gulfport, Holiday, Hudson, Indian Rocks Beach, Indian Shores, Kenneth City, Largo, Madiera Beach, New Port Richey, North Redington Beach, Odessa, Oldsmar, Ozona, Palm Harbor, Pinellas Park, Port Richey, Redington Beach, Redington Shores, Safety Harbor, St. Petersburg, St. Pete Beach, Seminole, Seven Springs, South Pasadena, Tarpon Springs, Tierra Verde, Treasure Island, Trinity.
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Pinellas Call: 727-446-0189 * Pasco Call: 727-842-3271
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